The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Greece, New York, USA
Amazon is seeking an Operations Manager to lead and develop a team focused on maintaining safety, quality, and performance in their operations network. This role requires strong leadership skills and a commitment to customer satisfaction.
You have a strong background in operations management, with experience leading teams and driving improvements in productivity and efficiency. You are motivated and customer-focused, always striving to meet and exceed customer expectations. Your analytical problem-solving skills enable you to make data-driven decisions that enhance team performance and operational success. You are adept at mentoring and motivating both salaried and hourly employees, ensuring they have the tools and support needed to succeed in their roles. You understand the importance of safety and quality in operations and are committed to maintaining high standards in these areas.
As an Operations Manager at Amazon, you will lead a team responsible for the fulfillment of customer orders, ensuring that products are delivered on time and to the correct location. You will engage with your team during their shifts, providing guidance and support to maintain high levels of safety, quality, attendance, and performance. You will oversee large-scope projects that enhance operational workflows, focusing on the first mile, middle mile, and last mile processes. Your role will involve analyzing operational data to identify areas for improvement and implementing strategies that drive efficiency and productivity. You will play a key role in maintaining customer expectations and ensuring that your team is aligned with Amazon's vision of delivering smiles to customers every day.
Amazon provides a dynamic work environment with opportunities for professional growth and development. You will be part of a team that is dedicated to operational excellence and customer satisfaction. The company offers a comprehensive benefits package, including medical, financial, and other benefits, to support your well-being and career advancement. As you contribute to the success of our operations network, you will have the chance to make a significant impact on the customer experience and the overall efficiency of our fulfillment processes.
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