Sales Development Representative (Miami, FL)

Who you are

You are a motivated individual eager to kickstart your career in sales. You thrive in a customer-focused environment and are excited about the opportunity to engage with prospective customers. Your communication skills are strong, allowing you to present solutions effectively and qualify leads for the sales team. You are adaptable and ready to learn, understanding that the sales development role is a critical component of the growth plan at Coursera.

You have a passion for education and believe in the transformative power of learning. You are comfortable working in a globally distributed team and are open to various working arrangements, whether from home or in a Coursera hub. You are ready to embrace the challenges of generating interest in Coursera's offerings and are committed to building a successful sales career.

Desirable

Experience in customer service or sales is a plus, but not required. Familiarity with online learning platforms or educational technology can be beneficial. You are eager to learn about Coursera's products and how they can meet the needs of potential customers.

What you'll do

As a Sales Development Representative at Coursera, you will be responsible for generating interest in our educational solutions by reaching out to prospective customers. You will engage in both inbound and outbound communication, presenting our offerings and qualifying leads for the sales team. Your role will involve understanding customer needs and effectively communicating how Coursera can meet those needs.

You will work closely with the sales team to ensure a smooth transition of qualified leads and contribute to the overall growth strategy of the company. You will track your interactions and progress using our CRM tools, ensuring that you maintain organized records of your outreach efforts. Your ability to build rapport with potential customers will be key to your success in this role.

You will also participate in training sessions to enhance your sales skills and product knowledge, allowing you to become a more effective representative. As you grow in your role, you will have opportunities to take on additional responsibilities and advance your career within the sales organization.

What we offer

Coursera offers a supportive and inclusive workplace where you can thrive as a Sales Development Representative. You will have access to resources and training that will help you develop your skills and advance your career. We believe in the importance of work-life balance and provide flexible working arrangements to accommodate your needs.

You will be part of a mission-driven company that is making a significant impact in the world of education. Your contributions will help shape the future of learning for millions of people around the globe. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.

Join us at Coursera and be part of a team that is dedicated to making world-class learning accessible to everyone, everywhere.