The Amazon Payment Product team is responsible for developing the solution and applications used to introduce new and innovative payment methods to customers as well as support Amazon’s global CoBrand and Private label credit cards. We innovate on behalf of our customers by partnering with world wide businesses, and cross-service tech teams. The technology we build and operate varies widely, ranging from large scale Distributed Engineering incorporating the latest from Machine Learning in the Big Data space to customer and mobile friendly User Experiences. We are an agile team, moving quickly in collaboration with our businesses to bring new features to millions of Amazon customers while having fun and filing new inventions along the way.
We are looking for a passionate, results-oriented, and an experienced Senior Product Manager Technical in Amazon Payment Products. You will be responsible for driving strategy, planning long-term tech roadmaps, program management, resource planning, scaling back-end services, and increasing speed to market for new product and feature launches. This is an individual contributor role with global scope, supported by a dedicated team of Software Engineers, Data Engineers, Data Scientists, Business Operations, and Legal/Compliance teams.
The ideal candidate:
• Is adept at understanding high-level product tech architecture.
Works backwards from the customer to optimize the customer experience and always insists on high standards.
• Demonstrates exceptional analytical skills, finding practical and innovative solutions to complex problems without compromising quality or functionality.
• Excels at diving deep, leveraging data, and applying hypothesis-driven thinking to solve problems.
• Is comfortable collaborating with multiple global business stakeholders.
• Is a skilled communicator, both in writing documents and in conversation.
Key job responsibilities
• Be a subject matter expert on customer experience and use that expertise to influence programs that provide value to Amazon customers.
• Define the product vision, and develop the long term product roadmaps based on team strategy and vision.
• Create buy-in for the product vision and strategy with leadership and internal partners.
• Manage prioritization and trade-offs among customer experience, performance, operational support load, and headcount resourcing.
• Develop detailed business requirements and user stories that are used to create product specifications and architecture.
• Drive product launches in concert with Engineering, Operations, Legal/Compliance, Finance, and other Product teams.
• Oversee programs in various stages of the lifecycle- from ideation to development to launch/retirement.
• Operate with influence across a variety of cross functional teams.
A day in the life
In a typical day, you'll be interacting with internal and external cross-functional teams to understand customer needs, develop product strategies to meet those needs, build the business cases to justify the development, measure the success of launches, and scale successes. You will regularly work with engineering, data engineering & data science, operations, legal, compliance, finance, and fellow product managers to create the vision and implement aligned plans.
About the team
We are passionate about creating innovative payment products that surprise and delight our customers with best-in-class rewards and seamless, frictionless experiences. Our team thrives on collaboration and values diversity, bringing together unique perspectives to drive meaningful impact. We foster a fun, inclusive, and team-oriented culture. If you’re excited about building transformative payment solutions, we’d love to have you join us!- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
