Technical Delivery Manager

Who you are

You have a strong background in technology and a knack for strategic problem solving — your experience allows you to navigate complex challenges and deliver exceptional results for customers. You thrive in a collaborative environment, working closely with teams to ensure that every project meets high standards of quality and care. Your ability to build trusted relationships with clients is key to your success, as you understand the importance of delivering on promises and driving customer satisfaction.

You are passionate about technology and its potential to transform businesses — you stay updated on industry trends and best practices, enabling you to provide valuable insights and advice to clients. Your commitment to excellence means you hold yourself accountable for achieving the best outcomes, and you inspire others to do the same. You are comfortable managing multiple projects simultaneously, ensuring that all aspects of delivery are executed flawlessly.

Desirable

Experience in customer success or consulting roles is a plus, as it equips you with the skills needed to understand client needs and deliver tailored solutions. Familiarity with agile methodologies will enhance your ability to manage projects effectively, ensuring that teams remain focused and aligned with customer objectives.

What you'll do

As a Technical Delivery Manager at Appian, you will be responsible for overseeing technology engagements that drive significant business impact for our customers. You will manage the delivery of innovative solutions built on the Appian platform, ensuring that projects are executed on time and within scope. Your role will involve collaborating with cross-functional teams, including sales and engineering, to align on customer goals and drive growth in strategic accounts.

You will engage in all aspects of agile delivery, from risk management to impediment removal, ensuring that teams have the support they need to succeed. Your ability to communicate effectively with both technical and non-technical stakeholders will be crucial as you guide teams through the delivery process and address any challenges that arise.

In addition to managing project delivery, you will play a key role in fostering relationships with clients, understanding their needs, and providing trusted advice that leads to remarkable business results. Your strategic mindset will help you identify opportunities for growth and improvement, both for our customers and within the organization.

What we offer

At Appian, you will be part of a team that values intensity and excellence, where high standards are the norm. We provide a supportive environment that encourages professional growth and development, allowing you to strengthen your skills within the consulting field. You will have the opportunity to work on mission-critical projects that have a direct impact on our customers' success, making your role both challenging and rewarding.

We believe in the power of collaboration and accountability, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to deliver exceptional outcomes for our customers and be part of a passionate team dedicated to accomplishing hard things together.