Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is seeking a Senior Product Manager for their Travel Product team to lead improvements and innovations in the travel experience on their mobile app and website. This role requires collaboration with designers, data analysts, and business stakeholders to attract new customers.
You have a strong background in product management with a focus on customer experience — you understand how to leverage data and user feedback to drive product improvements and innovations. Your experience includes leading cross-functional teams and collaborating with designers and analysts to create seamless user journeys. You are passionate about travel and have a keen interest in enhancing the way people discover and book travel experiences. You thrive in a fast-paced environment and are comfortable with experimentation and ownership in your work. You possess excellent communication skills, enabling you to articulate product vision and strategy to various stakeholders effectively. You are results-driven and have a track record of successfully launching new products or features that resonate with users.
In this role, you will lead the product strategy for Coupang Travel, focusing on enhancing the customer experience on both mobile and web platforms. You will work closely with designers to create intuitive interfaces that delight users and improve their journey from discovery to booking. You will analyze user data and feedback to identify areas for improvement and innovation, ensuring that the product evolves to meet customer needs. You will collaborate with business stakeholders to align product goals with company objectives and drive initiatives that attract new customers. You will also be responsible for defining success metrics and tracking the performance of new features, using insights to iterate and refine the product continuously. Your role will involve regular communication with cross-functional teams to ensure alignment and foster a culture of collaboration and innovation.
Coupang provides a dynamic work environment where you can grow your skills and make a significant impact on the travel industry. You will be part of a team that values creativity and experimentation, allowing you to explore new ideas and approaches. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to transform the way people experience travel and make a difference in the lives of our customers.
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