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Home›Jobs›Vapi›Customer Support Engineer
Vapi

About Vapi

Streamlining voice agent development in minutes

🏢 Tech👥 11-50📍 San Francisco, California, United States

Key Highlights

  • Headquartered in San Francisco, California
  • Supports rapid development and deployment of voice agents
  • Real-time testing and integration capabilities
  • Small team size of 11-50 employees

Vapi is a voice agent development platform headquartered in San Francisco, California, that accelerates the creation and deployment of voice interfaces. With a focus on reducing development time from months to minutes, Vapi provides robust tools for real-time testing and integration with various app...

🎁 Benefits

Vapi offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....

🌟 Culture

Vapi promotes a culture of agility and innovation, encouraging teams to iterate quickly and adapt to user feedback. The company values collaboration a...

🌐 Website💼 LinkedIn𝕏 TwitterAll 17 jobs →
Vapi

Customer Support Engineer

Vapi • San Francisco

Posted 5 months ago🏛️ On-SiteMid-LevelCustomer support📍 San francisco
Apply Now →

Job Description

Vapi (/ˈwɑːpi/):

  • We’re creating the shift to voice as humanity’s default interface.

  • We’re the most configurable platform for deploying voice agents.

  • We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • We get a ticket every 7 minutes.

  • We’re hiring a cracked cse to show our customers more love.

What You’ll Do:

  • 30 Day: Ramp to 50 tickets a day.

  • 60 Day: Write docs and educate users on building SOTA voice agents.

  • 90 Day: Automate 30% of your tickets with AI agents.

Who You Are:

  • You’ve worked at an early startup.

  • You’ve been a CSE at a company we admire.

  • Bonus: You’ve built your own startup.

Why Vapi:

  • Generational impact: Build human interface for every business.

  • Ownership culture: 90% of company is previous founders.

  • Kind team: The founders Jordan and Nikhil are Canadians.

  • Tier-1 Investors: YC, KP seed, Bessemer series A.

What We Offer:

  • Real stake: We offer competitive salary and excellent equity ownership.

  • Comprehensive health coverage: medical, dental, and vision plans.

  • Team love: We love hanging out and do quarterly offsites.

  • Flexible time off: take what you need.

  • More: catered meals and stipends for transportation, gym, conferences & coaching!

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Vapi.

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