The vacation rental management platform you can trust
Vacasa is a leading vacation rental management platform, managing over 35,000 properties across the globe. Founded in 2009 and headquartered in Portland, OR, Vacasa achieved Unicorn status in 2019 and went public through a SPAC merger in 2021. The company leverages an automated listing and pricing s...
Vacasa offers comprehensive benefits including 100% health, dental, and vision insurance options, a 401K plan with immediate 100% company match on the...
Vacasa fosters a culture focused on innovation and efficiency in the vacation rental industry, utilizing technology to streamline property management....
Vacasa • Port Aransas, TX, United States
Vacasa is hiring a Regional Owner Success Coordinator to provide account support to vacation homeowners. You'll assist owners with account-related questions and compliance issues. This role is ideal for those looking to start their career in customer success.
You are a motivated individual eager to start your career in customer success. You possess strong communication skills and have a knack for problem-solving, making you the go-to person for homeowners seeking assistance. You thrive in a collaborative environment and are committed to providing exceptional service to clients. You understand the importance of building trust and maintaining relationships with homeowners, ensuring they feel valued and supported. You are detail-oriented and can manage multiple inquiries efficiently, ensuring timely responses to owner concerns. You are adaptable and ready to learn about the vacation rental industry, including compliance and permitting regulations.
As the Regional Owner Success Coordinator, you will be at the forefront of our operations, working closely with vacation homeowners to address their account-related questions. You will assist in onboarding new owners, ensuring they understand the processes and resources available to them. Your role will involve researching and resolving revenue concerns, providing owners with accurate and timely information. You will collaborate with various internal departments to ensure that homeowners receive comprehensive support. You will be responsible for maintaining a high level of professionalism in all communications, ensuring that owners feel heard and valued. Your ability to navigate complex inquiries will be crucial in helping owners achieve their goals and enhance their experience with our company. You will also participate in team meetings to share insights and contribute to improving our services.
At Vacasa, we value your contributions and are committed to your growth. We offer competitive compensation starting at $27 per hour, with opportunities for advancement as you gain experience. You will be part of a supportive team that prioritizes collaboration and trust. We provide comprehensive training to help you succeed in your role and understand the vacation rental industry. Our company culture emphasizes genuine hospitality, and we encourage you to apply even if your experience doesn't match every requirement. Join us in creating exceptional experiences for homeowners and guests alike.
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