Team Lead - AMZL

Who you are

You have a proven track record in team leadership, ideally within a logistics or operations environment. Your experience includes managing shift operations and driving performance metrics to ensure operational excellence. You are skilled in account management and have a knack for identifying growth opportunities within your team and the broader organization. You understand the importance of training and coaching, and you are committed to developing your team's capabilities to meet business objectives. You are data-driven, using insights to inform your strategies and decisions, and you thrive in a fast-paced environment where customer satisfaction is paramount.

Desirable

Experience in the e-commerce or logistics sector is a plus, as is familiarity with performance management systems and operational planning. You are comfortable with field visits and have a proactive approach to account acquisition and management. Your ability to communicate effectively with various stakeholders will help you succeed in this role.

What you'll do

As a Team Lead at Amazon, you will oversee shift operations at our delivery centers, ensuring that all processes run smoothly and efficiently. You will support the DC manager in performance management, helping to drive the operational plan and achieve key performance indicators. Your role will involve identifying and onboarding new retail accounts, managing relationships with channel partners, and executing strategic account plans that align with Amazon's business goals. You will conduct regular field visits to monitor performance and provide training to ensure that all team members are well-versed in Amazon's processes and operating models. Reporting on store performance and making data-driven recommendations will be a key part of your responsibilities, as will maintaining a healthy network within your assigned territory.

What we offer

At Amazon, we are committed to fostering a diverse and inclusive workplace. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a team that values innovation and customer-centricity, working together to deliver the best results for our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse teams build better products.