Operations Team Lead (1A)

Who you are

You have experience leading teams in a warehouse or operations environment, ensuring that daily requirements are met while pursuing continuous improvements. You practice safety awareness and understand the importance of maintaining productivity levels. You are skilled in communicating effectively with team members and other department leads to ensure smooth operations. You are detail-oriented and can verify the accuracy of production or inventory locations, ensuring that all processes are completed in a timely manner.

You are responsible for training team members, ensuring they adhere to company policies and procedures while maintaining high standards of appearance and safety. You understand the importance of keeping work areas neat and clean, and you are proactive in addressing any issues or challenges that arise during operations. You are committed to fostering a positive work environment and supporting your team in achieving their goals.

Desirable

Experience in warehouse management systems or RF functions is a plus, as is familiarity with order consolidation, picking, packing, and shipping processes. A background in inventory management and logistics will help you excel in this role.

What you'll do

As the Operations Team Lead at iHerb, you will oversee the daily operations of the warehouse department, ensuring that all tasks are completed efficiently and effectively. You will lead your team in loading and unloading trailers, scanning merchandise, and building pallets. Your role will involve picking, packing, and merging orders while maintaining accuracy and productivity standards.

You will manage the flow of work based on available workload and orders, ensuring that all team members are engaged and performing their tasks effectively. You will document any issues or challenges that arise and report them to management, contributing to continuous improvement efforts within the department.

Training new team members will be a key responsibility, as you will ensure they understand the importance of accuracy and productivity in their roles. You will also be responsible for maintaining equipment and supplies, ensuring that all necessary resources are available for your team to perform their tasks.

Your leadership will be crucial in fostering a culture of safety and efficiency within the warehouse. You will work closely with other department leads to coordinate efforts and ensure that all operations align with company goals. Your ability to communicate effectively and manage your team's performance will be essential to your success in this role.

What we offer

At iHerb, we value our employees and strive to create a supportive work environment. You will have the opportunity to work with a dedicated team and contribute to the success of our operations. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us in our mission to provide high-quality products and exceptional service to our customers.