IT Support Engineer

Who you are

You have experience in IT support, demonstrating a proactive nature and a genuine passion for assisting others. You thrive in environments where you can tackle unique technical challenges and contribute to optimizing processes and systems. Your hands-on attitude allows you to effectively diagnose and troubleshoot a wide range of IT issues, from setting up new users to resolving inquiries from colleagues. You enjoy collaborating with team members across the globe, ensuring that all employees receive the support they need for their IT-related questions.

Desirable

Experience with Apple devices is a plus, as you will play a key role in providing comprehensive support for these systems. Familiarity with various IT tools and platforms will enhance your ability to assist others effectively. You are motivated to take on additional responsibilities and contribute to the overall success of the team.

What you'll do

In this role, you will work closely with a worldwide team to support all employees with their IT-related questions. You will be responsible for diagnosing and troubleshooting a wide range of IT challenges, ensuring that issues are resolved efficiently and effectively. Your role will involve optimizing processes and systems to enhance productivity within the organization. You will collaborate with colleagues to provide comprehensive support, ensuring that all IT inquiries are addressed promptly. Your contributions will help create a supportive environment where employees can thrive and focus on their work without IT-related distractions.

What we offer

Adyen values in-person collaboration and offers a supportive culture that encourages career ownership and growth. You will be part of a motivated team that tackles unique technical challenges at scale, delivering innovative solutions that help businesses achieve their ambitions faster. The role is based out of our Madrid office, and we do not offer remote-only positions. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.