Transportation Representative

Who you are

You are a detail-oriented individual with a knack for problem-solving and a strong understanding of supply chain operations. You thrive in a fast-paced environment and are comfortable managing multiple tasks simultaneously. Your communication skills are top-notch, allowing you to effectively liaise between various stakeholders, including vendors, carriers, and fulfillment centers. You are proactive in identifying potential issues and are committed to ensuring a seamless transportation experience for customers.

Desirable

Experience in logistics or transportation operations is a plus, but not required. Familiarity with data analysis and process automation will help you excel in this role. A background in customer service or operations management can also be beneficial as you navigate the complexities of transportation execution.

What you'll do

As a Transportation Representative at Amazon, you will play a crucial role in the Network Operation Center (NOC), which serves as the command center for transportation execution across the Amazon Supply Chain network. Your primary responsibility will be to facilitate the flow of information between various stakeholders, ensuring that freight is picked up and delivered on time. You will monitor inbound and outbound operations, addressing any issues that arise during the lifecycle of transportation.

You will be tasked with analyzing network data to identify trends in exceptions and proposing process changes to streamline operations. This involves not only tactical problem-solving but also a strategic approach to understanding the broader implications of network performance. You will collaborate closely with vendors, carriers, and fulfillment centers to resolve any potential disruptions and maintain business continuity.

In addition to managing day-to-day operations, you will contribute to the continuous improvement of transportation processes. This may involve automating certain tasks or suggesting enhancements to existing workflows. Your insights will be valuable in shaping the future of Amazon's transportation network, ensuring that we meet our commitment to customer satisfaction.

What we offer

At Amazon, we value our employees and strive to create a supportive work environment. You will have access to various resources and training programs to help you grow in your role. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for development. Join us in making a significant impact on our transportation operations and enhancing the customer experience.