Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
We’re looking for talented Ops Analysts and Senior Analysts to supercharge our Operations Analytics team!
Our team empower Operations with actionable data, insights and AI models that drive decision-making across key business areas such as Customer Services, Complaints, Fraud, and more. We’re passionate about supporting Operations in delivering the best possible experience for Zopa’s customers.
Our mission is to make data accessible, accurate, and actionable for all. We work closely with stakeholders to understand their needs and ensure our reporting is useful, trusted, and consistent. We’re committed to continuous learning, automation, and building robust data foundations, as well as visualising insights in the most user-friendly, clear and visually engaging way. We also identify and deliver AI-powered analytical solutions to extract deeper insights from our rich datasets and enhance the quality and effectiveness of operational processes.
If you’re curious, eager to develop your skills, and want to make a real impact in a fast-paced environment, we’d love to hear from you!
