Real-time AI insights for superior customer service
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Cresta • San Francisco, CA
Cresta is seeking a Sales Development Representative to build pipeline through outbound prospecting and inbound qualification. This role is based in San Francisco and requires strong communication skills and a proactive approach to lead generation.
You are a motivated individual eager to kickstart your career in sales. You possess excellent communication skills and a knack for building relationships. You thrive in a collaborative environment and are excited about the opportunity to work with cutting-edge AI technology. You understand the importance of lead generation and are ready to contribute to the growth of the company. You are detail-oriented and organized, ensuring that all leads are followed up promptly and effectively. You are adaptable and willing to learn, embracing feedback to improve your skills and performance.
As a Sales Development Representative at Cresta, you will be responsible for generating qualified leads through outbound prospecting and inbound qualification. You will engage with potential customers, understand their needs, and articulate how Cresta's AI-driven solutions can benefit their contact centers. You will collaborate closely with the sales team to ensure a smooth transition of leads into the sales pipeline. Your role will involve researching target markets, identifying key decision-makers, and crafting personalized outreach strategies. You will track your activities and results in the CRM system, providing insights to help refine the sales approach. You will participate in training sessions to enhance your sales skills and product knowledge, ensuring you are well-equipped to represent Cresta effectively.
Cresta offers a dynamic work environment where innovation is at the forefront. You will have the opportunity to work alongside a talented team of AI and ML experts, gaining valuable insights into the industry. We provide a hybrid work model, allowing you to balance in-office collaboration with remote work flexibility. Our company culture emphasizes growth and development, with resources available to help you advance your career. You will be part of a mission-driven organization that is revolutionizing the workforce with AI, making a meaningful impact on customer interactions across various industries.
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