
Transforming lives through accessible online learning
Coursera, founded in 2012 by Daphne Koller and Andrew Ng, is a leading online learning platform headquartered in Mountain View, CA. With over 40 million learners, Coursera partners with top universities and organizations to offer courses in technology, business, and science. The company has raised $...
Coursera offers comprehensive medical, dental, and vision insurance, along with free access to mental health services. Employees can earn company stoc...
Coursera fosters a culture of innovation and community through events like Make-a-thon, where employees can work on passion projects. The company emph...

Coursera • India
Coursera is seeking a Senior ServiceNow AI Engineer to enhance corporate tools and technology for efficient operations. You'll work in a collaborative environment focused on innovation and impact. This role requires expertise in AI and ServiceNow technologies.
You have a strong background in AI technologies and experience with ServiceNow, ideally with 5+ years in a similar role. You thrive in collaborative environments and are passionate about leveraging technology to improve operational efficiency. You are a problem solver who enjoys tackling complex challenges and finding innovative solutions that drive impact. You understand the importance of user experience and are committed to building tools that enhance learning and productivity.
Experience with cloud technologies and a solid understanding of IT service management principles will be beneficial. Familiarity with data analytics and the ability to derive insights from data will set you apart. You are comfortable working in a globally distributed team and can adapt to different working styles and environments.
In this role, you will be responsible for developing and implementing AI solutions that enhance Coursera's corporate tools. You will collaborate with cross-functional teams to identify opportunities for automation and efficiency improvements. Your work will involve designing and deploying AI models that support various business functions, ensuring they align with Coursera's mission to make learning accessible to everyone. You will also engage in continuous improvement efforts, iterating on existing solutions based on user feedback and performance metrics.
You will play a key role in shaping the future of education technology at Coursera, contributing to projects that impact millions of learners worldwide. Your insights and expertise will guide the team in making data-driven decisions that enhance the user experience and operational effectiveness. You will also participate in knowledge sharing and mentoring within the team, fostering a culture of learning and innovation.
Coursera provides a flexible work environment that allows you to choose how and where you work best. You will be part of a mission-driven organization that values diversity and inclusion, and you will have the opportunity to make a significant impact on the future of education. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform lives through learning and help shape the future of education technology.
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