Amazon is looking for a Learning Experience Design Manager to join the Workplace Health and Safety (WHS) Team. We’re not an average company and this is definitely not your average position. We’ll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon’s WHS team is looking for an experienced, self-motivated design manager who thrives in a fast-paced environment and has a background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Key job responsibilities
• Actively lead a team of Learning Experience Designers
• Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle
• Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously raise the bar on the learner experience
• Measure learning impact and continuously up-level program qualities
• Monitor industry trends and apply best practices from outside and internal Amazon L&D communities
• Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs
• Evaluate existing training to identify opportunities to maximize the effectiveness of learning, through re-design
• Scope, design, and develop training that is both engaging and informative
• Managing content source files in shared libraries
• Managing course content and training session scheduling within our Learning Management System
• Maintaining and monitoring all course content, assessments, and reporting data within the learning management system
• Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences
• Leveraging technology to improve learners’ access to knowledge and provide just-in-time learning
• Participating in a community of learning professionals to share best practices and identify emerging learning needs
A day in the life
The Learning Experience Design Manager will be a creative and passionate stakeholder advocate, with proven analytical capabilities and learning design skills, demonstrate attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with an entrepreneurial spirit, possess a high level of flexibility, commitment, and the ability to tackle ambiguous obstacles. They will use your expertise in learning theory, instructional technologies, and human performance to build learning materials that enhance the safety knowledge of Amazonians, specific to business and operational needs.• A minimum of a BS/BA degree + experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required
• 5+ years' work experience of direct people management • Proficient in Articulate Storyline and Articulate Rise • Proficient in Camtasia, Adobe Premiere, or a similar application
• Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc.
• Proficient in video editing and audio editing• A MS/MA degree + experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required
• Experience working in a complex, multi-national organization, and producing content in multiple languages
• Experience maintaining courses within a Learning Management System
• Experience troubleshooting and repairing functionality of courses
• Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support
• Experience measuring effectiveness of training programs to ensure they meet the goals of the project
• Strong project management and boundary-setting skills that ensure timely turnaround of deliverables Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
