Cloud Operations Engineer

Who you are

You have strong SRE/cloud reliability engineering skills and a solid background in Linux and networking. Your expertise in cloud administration allows you to effectively manage and optimize cloud environments. With hands-on experience in Kubernetes, you understand the intricacies of operating and monitoring cloud infrastructure for SaaS stability. Your strong troubleshooting and collaboration skills enable you to work effectively with cross-functional teams, providing guidance to SRE and DevOps engineers. You may also hold preferred certifications such as Kubernetes, Cloud Engineer, or DevOps, showcasing your commitment to professional development.

What you'll do

As a Cloud Operations Engineer at NICE, you will play a critical role in maintaining the reliability and security of Cognigy’s software products. You will automate Kubernetes and microservices lifecycle processes, ensuring that deployments are efficient and reliable. Your responsibilities will include operating and monitoring cloud infrastructure to maintain SaaS stability, continuously improving monitoring and alerting systems to proactively address issues. You will support engineering automation initiatives, driving operational best practices across the organization. Additionally, you will participate in on-call rotations, providing support during incidents and ensuring that systems remain operational.

What we offer

Joining NICE means becoming part of a market-disrupting global company with over 8,500 employees across 30+ countries. You will have the opportunity to work in a dynamic environment that encourages innovation and challenges the status quo. We offer competitive compensation and benefits, along with a culture that values collaboration and continuous improvement. You will be part of a team that is dedicated to pushing the boundaries of what is possible in cloud operations, making a significant impact on the success of our products and services.