Senior Customer Lifecycle Marketing Manager

Who you are

You have a strong background in customer lifecycle marketing, with a focus on crafting meaningful customer journeys that drive adoption, engagement, and retention. Your strategic thinking and data-driven mindset enable you to experiment and solve problems creatively. You understand the importance of engaging with customers at every stage of their journey, ensuring they derive maximum value from the products and services offered. You are passionate about improving customer experiences and have a track record of implementing successful lifecycle programs. You thrive in a collaborative environment and are eager to work with cross-functional teams to achieve common goals. You are also comfortable analyzing data to inform your strategies and decisions, ensuring that your marketing efforts are effective and impactful.

What you'll do

In this role, you will be pivotal in shaping how Samsara engages with its customers throughout their journey. You will develop and implement lifecycle marketing strategies that enhance customer experiences and drive retention. Collaborating closely with product, sales, and customer success teams, you will identify key touchpoints and create targeted campaigns that resonate with customers. You will analyze customer data to understand behaviors and preferences, using these insights to refine your marketing strategies. Your role will involve experimenting with different approaches to find the most effective ways to engage customers and drive value. You will also be responsible for measuring the success of your initiatives and reporting on key metrics to stakeholders. As a Senior Customer Lifecycle Marketing Manager, you will have the autonomy to make impactful decisions and contribute to the long-term success of Samsara.

What we offer

Samsara provides a dynamic work environment where you can make a significant impact on the future of physical operations. As part of a recently public company, you will have the opportunity to shape innovative product solutions that improve safety, efficiency, and sustainability across various industries. We offer competitive compensation and benefits, along with a culture that values collaboration and creativity. You will be part of a team that is dedicated to transforming operations at scale, and you will have the support and resources needed to succeed in your role. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.