Within WW Selling Partner Services (SPS), we provide services to help Amazon Selling Partners be successful, deliver the most trusted shopping and selling experience, and provide solutions to accelerate Selling Partner business growth. We prevent fraud and abuse as guardians for all customers and delight our buying customers by enabling Selling Partners to succeed.
We are seeking a motivated individual with strong risk, regulatory experiences, operational knowledge, and a passion for building collaborative working relationships for high speed delivery. The Sr. Risk Mgr role within the WW Customer Trust organization will be responsible for developing, managing, and contributing to a WW oversight strategy for a globally consolidated, end-to-end portfolio of regulatory and compliance programs. The leader in this role will work across product safety, compliance, tax, payments, legal, public policy, and a diverse cross-section of business and tech leaders to define and manage a multi-pronged assessment of risk tied to recently passed and upcoming government and/or legislative policies or regulations. This role requires the development of accurate and relevant metrics-driven analysis and a culture of continuous improvement to take steps to mitigate or remediate risks before they can have an impact on the business. This is accomplished by advising stakeholders, as to when and under what conditions, to transition risks appropriately through the risk management lifecycle.
Key job responsibilities
• Identify and implement scalable mechanisms that will enable the team to measure, track, and improve risk program and compliance program management across a global portfolio.
• Lead L10 flash updates for scanning horizon for WW Selling Partner Services (SPS), supporting risk management across the organisation.
• Refine existing program processes in order to more efficiently track and prioritize issues to enable the team to scale their work.
• Work with business leaders to convert large and complex projects into manageable pieces to deliver iterative improvements while focusing on longer-term, large-scale deliverables.
• Anticipate project bottlenecks, manage escalations, make tradeoffs, and balance business needs versus operational or technical constraints.
• Build collaborative relationships with leaders across regions, departments and business units.
• Work with stakeholders and team members to ensure automate processes and contribute to building tools, utilisizing ML/AI for horizon scanning.
- 5+ years of program/project management experience in technology focused business
- Knowledge of SQL and experience of creating own measurements.
- Strong relationships building skills; experience managing stakeholders and partner to drive cross functional programs/projects.
- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior leaders.
- Ability to collaborate with and effectively influence remote teams in multiple time zones.- Background in product compliance and/or quality management.
- Experience in developing strategy in conjunction with senior leadership.
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