The leading platform for cryptocurrency trading
Coinbase is the world’s leading exchange for digital currencies, serving over 108 million verified users globally. Headquartered in London, Coinbase has raised $633.6 million in funding and is a key player in the fintech industry, focusing on both B2C and B2B services. The company has evolved to cat...
Coinbase offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lea...
Coinbase fosters a culture of accessibility and innovation in the cryptocurrency space. The company is committed to evolving with the market and activ...
Coinbase • Charlotte, NC
Coinbase is seeking a Lead TMS Quality Compliance Analyst to ensure efficient compliance operations and high-quality resolutions. This role requires a strong commitment to regulatory requirements and collaboration with high-caliber colleagues.
You have a strong background in compliance and quality assurance, with a focus on regulatory requirements and operational efficiency. You thrive in high-pressure environments and are eager to tackle complex challenges. Your passion for the mission of increasing economic freedom aligns with Coinbase's vision, and you are committed to contributing to the future of the financial system. You actively seek feedback and are dedicated to continuous improvement in your work. You understand the importance of collaboration and are excited to work alongside talented colleagues who share your commitment to excellence.
As a Lead TMS Quality Compliance Analyst at Coinbase, you will play a crucial role in ensuring that our global CX Compliance Operations function efficiently and effectively. You will oversee compliance processes, ensuring they meet regulatory standards while delivering high-quality resolutions to customer inquiries. Your responsibilities will include analyzing compliance data, identifying areas for improvement, and implementing best practices to enhance operational performance. You will collaborate with cross-functional teams to develop and refine compliance strategies, ensuring alignment with Coinbase's mission and values. You will also participate in team and company-wide offsites to foster collaboration and connection among colleagues.
At Coinbase, we offer a dynamic work environment where you can grow your career while making a meaningful impact on the financial system. You will have the opportunity to work with a team of high-caliber professionals who are passionate about their work. We provide support for in-person participation throughout the year, ensuring that you can build strong relationships with your colleagues. Our culture encourages feedback and continuous improvement, allowing you to develop your skills and advance your career. We believe in the power of collaboration and are committed to creating an inclusive environment where everyone can thrive.
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