
The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

Amazon • Uttar Pradesh, IND
Amazon is seeking an Entry-Level Customer Operations professional to assist with in-person verification and risk management in e-commerce. You'll be responsible for communicating with third-party sellers and ensuring a safe transaction environment. This role requires strong analytical skills and attention to detail.
You are dedicated and hardworking, with a strong analytical mindset and a results-oriented approach. You thrive in environments where attention to detail is crucial, and you possess excellent judgment skills that help you navigate complex situations. Your ability to communicate effectively, especially via live video calls, is one of your key strengths, allowing you to engage with our customer base effectively. You understand the importance of building trust with customers and sellers, and you are passionate about contributing to a safe online shopping experience.
While not mandatory, experience in e-commerce or customer service roles would be beneficial. Familiarity with risk management processes and an understanding of online transaction safety can set you apart as a candidate. A willingness to learn and adapt in a fast-paced environment is also a plus.
In this role, you will be responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. You will communicate with third-party sellers to verify their identities and ensure compliance with Amazon's policies. Your analytical skills will be put to the test as you investigate potential risks and work to eliminate them, contributing to the overall safety of transactions on Amazon.com. You will also participate in quality assurance processes, ensuring that your contributions positively impact the development of the department.
You will collaborate with various teams within Amazon to enhance the customer experience and streamline operations. Your role will involve detailed investigations, where you will analyze data and provide insights that help shape our risk management strategies. You will be evaluated on your productivity and the quality of your work, which will directly influence the success of our customer trust initiatives.
At Amazon, we believe in fostering a diverse workforce that reflects the communities we serve. We offer a supportive work environment where your contributions are valued. You will have opportunities for professional growth and development, as we encourage you to expand your skills and advance your career within the company. We provide comprehensive training to ensure you are well-equipped to handle the responsibilities of your role. Additionally, you will be part of a mission-driven organization that aims to make online shopping safe and accessible for everyone.
Apply now or save it for later. Get alerts for similar jobs at Amazon.