Global payroll made easy for remote teams
Deel is a leading payroll platform that simplifies global hiring for remote teams by automating onboarding, compliance, and payments. Headquartered in San Francisco, CA, Deel has raised $979.8 million in funding and achieved a valuation of over $10 billion, just a year after reaching unicorn status....
Deel offers competitive salaries, equity options, unlimited PTO, and a remote-first work policy. Employees also benefit from a learning budget and com...
Deel embraces a remote-first culture that prioritizes flexibility and inclusivity. The company values innovation and is committed to simplifying the c...
Deel • Spain
Deel is seeking an Associate Customer Success Manager to support global teams with their payroll and HR needs. You'll help drive customer satisfaction and engagement. This role is ideal for those looking to start their career in customer success.
You are an enthusiastic individual eager to start your career in customer success. You possess strong communication skills and a desire to help customers achieve their goals. You are adaptable and can thrive in a fast-paced environment, understanding the importance of customer satisfaction in a SaaS context. You are a team player who enjoys collaborating with others to solve problems and improve processes. You have a keen interest in technology and how it can be leveraged to enhance customer experiences. You are open to learning and growing within the company, ready to embrace the challenges that come with supporting a diverse customer base.
As an Associate Customer Success Manager at Deel, you will assist in onboarding new clients, ensuring they understand how to utilize the platform effectively. You will be responsible for maintaining relationships with existing customers, addressing their inquiries, and providing solutions to enhance their experience. You will collaborate with cross-functional teams to relay customer feedback and contribute to product improvements. Your role will involve tracking customer engagement metrics and identifying opportunities for upselling additional services. You will participate in training sessions to deepen your understanding of the platform and its capabilities, allowing you to better assist customers. You will also help create resources and documentation to support customer education and engagement initiatives.
Deel offers a dynamic work environment where you can grow your skills and advance your career in customer success. You will be part of a global team that values diversity and inclusion, providing you with the opportunity to work with colleagues from various backgrounds. The company is committed to your professional development, offering training and mentorship programs to help you succeed. You will have the chance to make a meaningful impact on customer satisfaction and contribute to the company's mission of unlocking global opportunities. Deel also provides competitive compensation and benefits, ensuring that you are supported in your role.
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