Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

In Appian Business Technology, we're not just a team—we are the embodiment of Appian’s vision, leveraging our own cutting-edge AI-driven software to power every aspect of our company. We collaborate extensively with stakeholders across the business and are responsible for delivering internal, intelligent applications that simplify operations, automate workflows, and drive AI-powered decision-making. Our Appian application developers combine their technical expertise with AI and process automation to solve complex business challenges at scale. While this role is technical in nature, please note that it is not a traditional software engineering position.

Appian is looking for an Associate Application Engineer (Internal Technical Consultant) to develop large-scale, internal applications that support Appian employees around the world. In this role, you will become an expert on our software, working directly with internal stakeholders throughout the entire life-cycle of projects to define, design, and implement business process based solutions.

This role is based at our headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

To leverage experience in a range of critical process improvement disciplines, including business process management, knowledge management, personalization, business intelligence, and application integration on the Appian platform
To utilize a varied skill set and experience to construct, implement, and deploy process-centric business process management solutions based on Appian software
To analyze a client’s business strategy, their business processes, and develop technical solutions to support their business strategy
To design prototypes, model business processes, and analyze requirements
To implement quality assurance plans, load testing and roll-out plans
To triage and troubleshoot production issues and provide ongoing support to various business applications
To have excellent communication skills and a solid foundation of, or passion for, technology

Basic Qualifications:

B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or a related technical field.
Experience with cloud computing technologies like AWS.
Strong problem-solving skills, with a passion for AI-driven innovation.
Professional English proficiency
Exceptional communication and customer management skills (verbal/written)

Tools and Resources

Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

Follow Appian: LinkedIn.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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Internal Technical Consultant

Job Description

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