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Microsoft Corporation, headquartered in Redmond, Washington, is a leading technology company known for its software products like Windows and Office, as well as cloud services through Azure. With over 100,000 employees, Microsoft serves millions of customers globally, including major enterprises lik...
Microsoft offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also enjoy a flexible remote...
Microsoft fosters a culture of innovation and inclusivity, emphasizing collaboration across teams and a commitment to diversity. The company values em...
Microsoft • United States, Washington, Redmond, United States, Georgia, Atlanta, United States, North Carolina, Charlotte, United States, Texas, Dallas, United States, California, San Jose, United States, Virginia, Reston
Microsoft is hiring an Applied Scientist to work on cutting-edge GenAI and ML solutions that enhance Azure customer experience. You'll collaborate with cross-functional teams to drive improvements in security, reliability, and quality. This role requires expertise in AI and machine learning.
You are a customer-obsessed problem-solver with a strong interest in AI and machine learning. You thrive in an inclusive and collaborative environment, working effectively within a global team. With a growth mindset, you are eager to innovate and empower others while driving impactful improvements in customer experience. You have experience in delivering advanced AI solutions and understand the importance of security, reliability, and quality in cloud services. You are passionate about transforming customer needs into actionable insights and solutions.
Experience with Azure services and a background in data science or applied sciences would be beneficial. Familiarity with customer engagement strategies and a track record of working in cross-functional teams will set you apart.
In this role, you will be part of the Azure Customer Experience Platform (CXP) team, where your primary focus will be on developing and implementing AI-driven solutions that enhance customer satisfaction. You will analyze customer needs and collaborate with product managers, designers, engineers, and data scientists to drive the vision for improving cloud quality and reliability. Your work will involve leveraging machine learning techniques to create measurable improvements in key areas of Azure customer experience. You will also engage in deep engineering discussions with customers to understand their challenges and provide tailored solutions that meet their needs. As part of a dynamic team, you will contribute to the culture of growth and empowerment that Microsoft values, ensuring that every customer interaction is a positive one.
Microsoft offers a collaborative work environment where innovation is encouraged. You will have the opportunity to work on cutting-edge technologies and contribute to meaningful projects that impact customers globally. The company values diversity and inclusion, providing a supportive atmosphere for all employees. Additionally, you will have access to professional development resources to help you grow in your career. Competitive compensation and benefits packages are also part of what makes Microsoft a great place to work.
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