AppleCare Digital Lead Product Designer

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital crafts alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We're searching for an accomplished Lead Product Designer who is extraordinary at designing Enterprise focused digital experiences. A deep understanding of the human centered design process as well as a good understanding of the Apple ecosystem is ideal. You will have passion for collaborating closely with partners and leaders across the organization to refine our thinking and best serve our Enterprise customers. As a Lead Designer you will be involved in several areas of user experience design including: business & user needs analysis, user interviews, journey mapping, low fidelity prototyping (wire-framing), high fidelity mock-ups, usability testing, and following deployment, monitoring and measuring adoption success. Your time at work will be a mixture of concepting, prototyping, presenting, and debating ideas and solutions within a broadly skilled project team and the UX design team.