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Home›Jobs›Amazon›Sr Technical Program Manager, Employee Listening
Amazon

About Amazon

The everything store and cloud computing leader

🏢 Tech👥 1001+ employees📅 Founded 1995📍 South Lake Union, Seattle, WA⭐ 3.7
B2CB2BMarketplaceCloud ComputingeCommerce

Key Highlights

  • Headquartered in South Lake Union, Seattle, WA
  • Over 1.5 million employees worldwide
  • Leading cloud services through Amazon Web Services (AWS)
  • Acquired Whole Foods, Twitch, and Ring

Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...

🎁 Benefits

Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...

🌟 Culture

Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

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Amazon

Sr Technical Program Manager, Employee Listening

Amazon • Toronto, Ontario, CAN

Posted 4 months ago🏛️ On-SiteSeniorTechnical program manager📍 Toronto
Apply Now →

Job Description

Use your expert technical skills and experience to deliver state of the art employee listening technology!

We're creating an employee listening system that helps build a workplace where Amazonians can invent and deliver on behalf of customers. We put employee listening data, metrics, and insights in the right places to drive high quality, high velocity, high impact decisions.

Our team combines the culture of a startup, the innovation and creativity of an R&D lab, and technical challenges at the scale of Amazon. We expect TPMs, engineers, and management alike to take a high-level of ownership for the product vision, technical architecture, and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and help build great teams around themselves.

Key job responsibilities
Work closely with technical leaders and product managers to compose and influence the product vision, roadmap, org goals, planning, and backlog prioritization.

Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines.

Identify system and process deficiencies and lead the charge to drive meaningful change. This includes writing effective narratives and presenting them to Directors and VPs.

Engage with other HR teams to proactively identify integration points within talent management systems.

Be a technical problem solver on the team, identifying innovative solutions to prevent deadlocks and resolving issues and constraints through consensus and sound judgment.

Help teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps in QA, etc.)

Demonstrate strong program management, organizational, and leadership skills to facilitate effective, collaborative project meetings.

Collaborate with some of the best engineers in the industry.

Contribute to delivering highly available, performant, and secure software at Amazon scale.- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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