Fraud Analyst

Who you are

You have a strong background in fraud analysis and mitigation, with experience utilizing analytical tools to recognize fraudulent trends. Your detail-oriented and highly analytical mindset allows you to dig into data effectively, ensuring that you can identify and prevent potential fraud on customer applications and provider accounts. You are comfortable performing manual reviews and analysis of new account applications, as well as existing customer and provider accounts, to detect any signs of fraud. Your innovative and creative thinking enables you to suggest new solutions to old problems, enhancing the fraud detection process.

You possess proficiency in online and internal application research across applicable systems, which aids in your ability to aggregate and analyze internal data. This skill set allows you to understand the performance of fraud decision-making processes and find insights that improve fraud mitigation strategies. You are also familiar with collaboration tools such as Slack, Apple MacOS, and GSuite, which facilitate your communication with various departments.

Desirable

Having certifications such as CAMS, CFCS, or CFE is a plus, as it demonstrates your commitment to the field of fraud analysis and compliance. Your ability to work closely with Customer Service, Operations, and Compliance teams will optimize policies and controls, improving the monitoring and due diligence of transactions, consumers, and providers.

What you'll do

In your role as a Fraud Analyst, you will report to the Compliance Lead and provide essential fraud mitigation support. You will perform manual reviews and analysis of new account applications and existing customer/provider accounts, identifying and preventing potential fraud. Your responsibilities will include alert triage utilizing risk scores and trend analysis to make informed decisions regarding alerts. You will manage case management for large-scale fraud cases, ensuring that all incidents are documented and addressed appropriately.

You will assist leadership in the ongoing identification of high-risk behaviors within the current customer base by performing customer monitoring, assessing transactional activity, and tracking customer behavior to ensure it aligns with expected patterns. This proactive approach will help you identify fraud among the existing customer base effectively.

Your role will also involve aggregating and analyzing internal data to understand the performance of fraud decisioning. You will find insights from internal data sets to improve fraud mitigation strategies and customer evaluation rules, curbing new fraud trends and patterns. Collaboration will be key, as you will work closely with various departments to optimize policies and controls that enhance monitoring and due diligence of transactions, consumers, and providers.

What we offer

At Slope, we value innovation and collaboration. You will be part of a team that is dedicated to improving fraud detection and mitigation strategies. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential for growth and development within our team. Join us in making a significant impact in the fight against fraud.