Securely transferring digital assets for financial institutions
Fireblocks is a leading digital asset security platform headquartered in the Garment District of New York, NY. With over 500 employees, the company has raised $1.0 billion in Series D funding, enabling financial institutions to securely transfer digital assets and cryptocurrencies. Fireblocks serves...
Employees enjoy a competitive salary, comprehensive benefits, and equity options. The company offers flexible work-from-home opportunities, a flexible...
Fireblocks fosters a culture focused on security and innovation in the cryptocurrency space. The company prioritizes making digital asset trading safe...
Fireblocks • New York
Fireblocks is seeking a Director of Salesforce to lead the vision and delivery of their CRM ecosystem. You'll work closely with global Sales, Marketing, Finance, and Customer Success teams to leverage Salesforce for operational efficiency. This role requires extensive experience in Salesforce management.
You have a proven track record of leading Salesforce implementations and managing CRM ecosystems — your experience spans across various industries, and you understand the nuances of integrating Salesforce with other business platforms. You possess strong strategic thinking skills, enabling you to define and own the long-term roadmap for Salesforce at Fireblocks. Your ability to communicate effectively with executive stakeholders is key, as you will serve as the technical and strategic interface across the organization. You are passionate about leveraging technology to drive commercial growth and operational efficiency, and you thrive in environments that require collaboration across multiple departments.
Experience with Salesforce Sales Cloud, Service Cloud, and CPQ is highly desirable — you are familiar with best practices in CRM management and have successfully implemented these solutions in previous roles. A background in the financial services or blockchain industry would be a plus, as it aligns with Fireblocks' mission to secure digital asset transfers for major institutions.
In this role, you will define and own the global roadmap for Fireblocks' Salesforce platform, ensuring it meets the needs of Sales, Marketing, Finance, and Customer Success teams. You will lead the strategy for integrating Salesforce with other business systems, enhancing operational efficiency and data-driven decision-making. Your responsibilities will include collaborating with cross-functional teams to identify requirements, prioritize features, and oversee the implementation of new functionalities. You will also be responsible for training and supporting users across the organization, ensuring they can leverage Salesforce effectively to achieve their goals.
You will regularly assess the performance of the Salesforce platform, making recommendations for improvements and enhancements based on user feedback and industry trends. Your role will involve staying up-to-date with Salesforce updates and innovations, ensuring that Fireblocks remains at the forefront of CRM technology. You will also play a key role in fostering a culture of data-driven decision-making within the organization, helping teams understand how to utilize Salesforce data to drive business outcomes.
Fireblocks offers a dynamic work environment where innovation is encouraged, and your contributions will have a direct impact on the company's success. You will have the opportunity to work with a talented team dedicated to transforming the digital asset landscape. We value diversity and inclusion, and we believe that a diverse workforce is essential to our mission. You will receive competitive compensation and benefits, along with opportunities for professional growth and development within the organization.
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