Director, Marketplace Seller Acquisition

Who you are

You have extensive experience in marketplace dynamics and seller acquisition strategies — you've successfully led teams in high-growth environments and understand the nuances of e-commerce. Your leadership style is collaborative, and you excel at coaching sales leaders to meet and exceed their targets. You possess a deep understanding of seller needs and can build compelling value propositions that resonate with diverse stakeholders. Your ability to partner across functions such as Product, Engineering, and Marketing enables you to drive initiatives that enhance seller onboarding and activation processes. You are results-oriented and thrive in fast-paced settings, where you can push boundaries and innovate. You are passionate about creating exceptional experiences for sellers and customers alike, and you are committed to building a high-impact organization.

Desirable

Experience in e-commerce or marketplace environments is a plus, as is familiarity with data-driven decision-making processes. A background in sales or business development will help you navigate the complexities of seller acquisition effectively. You should be comfortable with metrics and analytics to track the success of your initiatives and make informed adjustments as needed.

What you'll do

As the Director of Marketplace Seller Acquisition, you will lead Coupang's marketplace acquisition organization, developing and executing strategies to expand the 3P ecosystem. You will coach and mentor sales leaders and account executives, ensuring they understand seller needs and can effectively communicate the value of joining Coupang. Your role will involve collaborating with cross-functional teams to streamline seller onboarding, product listing, and account activation processes. You will analyze market trends and seller feedback to continuously refine acquisition strategies, ensuring they align with Coupang's mission to disrupt the e-commerce industry. You will also be responsible for setting performance metrics and KPIs to measure the success of your initiatives, making data-driven decisions to optimize processes and outcomes. Your leadership will be crucial in fostering a culture of innovation and accountability within the team, empowering your colleagues to take ownership of their roles and drive results.

What we offer

Coupang offers a dynamic work environment where you can see your impact on the company's growth and success. You will have the opportunity to work with a talented team of professionals who are passionate about transforming the e-commerce landscape. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us to be part of a company that is committed to making shopping easier and more enjoyable for customers, while also empowering sellers to thrive in our marketplace.