Account Executive (Mid-Market)

Who you are

You have a proven track record in account management, ideally with experience in the mid-market segment. You understand the importance of building strong relationships with clients and are skilled at identifying their needs to ensure their success on the platform. You thrive in a collaborative environment and are motivated by the mission of improving healthcare experiences for patients.

You possess excellent communication skills, allowing you to effectively convey complex ideas and solutions to clients. Your ability to listen and empathize with clients helps you to build trust and rapport, making you a key advisor in their journey with Zocdoc. You are results-driven and take pride in helping clients achieve their goals.

Desirable

Experience in the healthcare industry or a related field is a plus, as it gives you a deeper understanding of the challenges faced by clients. Familiarity with CRM tools and account management software will help you streamline processes and enhance client interactions.

What you'll do

As an Account Executive at Zocdoc, you will manage a portfolio of mid-market clients, ensuring they are set up for success on our platform. You will be responsible for onboarding new clients, providing training, and offering ongoing support to help them maximize their use of Zocdoc's services. Your role will involve regular check-ins with clients to assess their satisfaction and identify opportunities for growth.

You will collaborate closely with internal teams, including sales, marketing, and product development, to ensure that client feedback is incorporated into our offerings. Your insights will help shape the future of Zocdoc's services, making healthcare more accessible and efficient for patients.

In addition to managing existing accounts, you will also be tasked with identifying new business opportunities within your portfolio. This may involve upselling additional services or features that align with client needs, ultimately driving revenue growth for Zocdoc.

What we offer

At Zocdoc, we believe in empowering our employees just as we empower our patients. You will be part of a mission-driven team that is dedicated to transforming the healthcare experience. We offer a supportive work environment where collaboration and innovation are encouraged.

You will have access to professional development opportunities to enhance your skills and advance your career. Our commitment to diversity and inclusion ensures that all employees feel valued and respected, contributing to a positive workplace culture.

Join us in making a difference in healthcare. Together, we can create a marketplace that truly works for patients, ensuring they have the power to choose the care they deserve.