Senior Business Analyst - Payments

Who you are

You have a strong background in business analysis, particularly within the payments sector, and possess the ability to drive strategic initiatives that contribute to business growth. Your analytical skills are top-notch, allowing you to dissect complex data and provide actionable insights that influence decision-making. You thrive in collaborative environments, working closely with cross-functional teams to ensure alignment on business objectives and strategies. Your experience in the beauty and wellness industry is a plus, as it helps you understand the unique challenges and opportunities within this market.

You are adept at managing multiple projects simultaneously, ensuring that all initiatives are executed efficiently and effectively. Your communication skills are excellent, enabling you to convey complex information clearly to stakeholders at all levels. You are also comfortable using various analytical tools and methodologies to assess business performance and identify areas for improvement. Your proactive approach to problem-solving allows you to anticipate challenges and develop solutions that drive success.

Desirable

Experience with cloud-based software solutions and an understanding of the beauty and wellness industry will set you apart. Familiarity with financial technologies and payment systems is highly desirable, as it will enhance your ability to contribute to Zenoti's Fintech initiatives. A background in project management or experience with agile methodologies would also be beneficial, as it aligns with the fast-paced nature of the role.

What you'll do

In this role, you will be responsible for driving strategic initiatives that support the growth of Zenoti's Fintech business. You will analyze market trends and customer needs to identify opportunities for product enhancements and new features. Collaborating with product managers, engineers, and marketing teams, you will help shape the direction of Zenoti's offerings in the payments space. Your insights will guide the development of strategies that improve customer retention and increase spending.

You will also play a key role in managing business operations, ensuring that all processes are streamlined and efficient. This includes overseeing the implementation of new systems and tools that enhance operational effectiveness. You will work closely with stakeholders to gather requirements and translate them into actionable plans that drive results.

Your analytical skills will be crucial in measuring the success of initiatives and making data-driven recommendations for future improvements. You will regularly report on key performance indicators and provide insights that inform strategic decision-making. Additionally, you will be involved in training and supporting team members to ensure they are equipped to leverage new tools and processes effectively.

What we offer

Zenoti offers a dynamic work environment where you can make a significant impact on the growth of our Fintech business. You will have the opportunity to work with a talented team dedicated to delivering innovative solutions to our clients. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower businesses in the beauty and wellness industry to thrive through technology.