Empowering communication for businesses worldwide
Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...
Twilio • Remote - Brazil
Twilio is seeking a Principal Presales Engineer, Product Specialist to partner with sales and engineering teams on complex multi-product solutions. This role requires strong collaboration skills and a deep understanding of client ecosystems.
You have extensive experience in presales engineering, ideally with a focus on communications technology. Your ability to consult on complex, multi-product opportunities sets you apart, as you can scope, design, and validate solutions that fit seamlessly into client ecosystems. You thrive in cross-functional environments, collaborating closely with sales, solutions engineering, and enterprise strategists to influence product strategy based on client needs. Your strong communication skills allow you to articulate the long-term vision of Twilio to customers effectively.
Experience with AI technologies and a background in software engineering would be beneficial, as you will be working closely with product and engineering teams. Familiarity with the latest trends in communications technology will help you stay ahead in this role.
In this role, you will act as a subject-matter expert, guiding clients through the complexities of Twilio's offerings. You will be responsible for consulting on multi-product opportunities, ensuring that solutions are tailored to meet client needs. Your role will involve scoping and designing solutions that integrate with existing client systems, helping to paint a comprehensive picture of Twilio's capabilities. You will also work with product and engineering teams to identify technology patterns and shifts that can influence product strategy, ensuring that Twilio remains at the forefront of the communications industry.
Twilio offers a remote-first work environment, allowing you to work from anywhere in Brazil while being part of a vibrant and inclusive team. You will have the opportunity to shape the future of communications technology and make a significant impact on how businesses interact with their customers. Twilio values diversity and encourages applicants from all backgrounds to apply, ensuring a fair and transparent hiring process. Join us and be part of a team that is dedicated to innovation and excellence in the communications space.
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