Transforming business travel with technology and service
TripActions is a travel management platform that combines technology and personalized service to streamline business travel. Serving over 4,000 customers including companies like Lyft and Zoom, TripActions raised $604 million in funding and is headquartered in Palo Alto, California. The company focu...
Employees enjoy competitive salaries, equity options, unlimited PTO, and a remote-friendly work policy. TripActions also offers a learning budget for ...
TripActions fosters a culture of innovation and agility, emphasizing data-driven decision-making and a commitment to enhancing the travel experience f...
TripActions • New York, NY
TripActions is seeking an Integrations Manager to enhance the integration experience for customers. You'll work closely with internal teams and customer IT stakeholders to ensure smooth implementations and maximize platform usage. This role requires strong troubleshooting and communication skills.
You have a strong background in integrations and customer success, with experience guiding clients through technical processes. Your ability to troubleshoot and resolve issues quickly makes you a valuable asset to any team. You excel in building cross-functional relationships and have a knack for communicating complex technical concepts to non-technical stakeholders. You are detail-oriented and have a passion for ensuring customers realize the full value of the platform. You thrive in collaborative environments and enjoy working closely with Account Managers, Product, Engineering, and Sales teams. Your experience with integration ecosystems, including HRIS provisioning and SSO, positions you as a subject matter expert in this field.
As an Integrations Manager at TripActions, you will lead the integration journey for our customers, ensuring that each step is executed smoothly and efficiently. You will apply your technical skills to assist with new implementations and provide ongoing support for live customers. Your role will involve investigating integration issues, utilizing logs to identify root causes, and communicating solutions effectively. You will also contribute to documentation and lead training sessions for Account Managers, enhancing their understanding of integrations. Your insights will help shape the future of Navan's integrations, making them more self-service and easier to manage at scale. You will work closely with internal teams to gather feedback and continuously improve the integration process, ensuring that our customers have the best possible experience.
At TripActions, we offer a competitive salary range of $48,600—$93,150 USD, which reflects both base salary and target incentive compensation. We believe in fostering a supportive and collaborative work environment where you can grow your skills and advance your career. You will have the opportunity to work with a talented team dedicated to delivering exceptional service to our customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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