
Affordable mental health care for everyone
Alma is a mental health care platform that simplifies access to affordable therapy by enabling over 20,000 therapists to accept insurance and provide in-network care across all 50 states. Founded in 2015, Alma has raised $220.5M from investors including Insight Partners and Cigna Ventures, and offer...
Alma provides competitive salaries, equity options, generous PTO, and a remote-friendly work environment. Employees also benefit from a learning budge...
Alma fosters a mission-driven culture focused on improving mental health access. The company emphasizes collaboration and innovation, ensuring that em...

Alma • Remote, Contiguous US
Alma is seeking an Operations Manager for Process Innovation to design and plan operational workflows for their Core Operations team. This role focuses on process optimizations to support the company's growth in mental health care. Experience in operations management is essential.
You are a mission-driven individual with a strong commitment to making mental health care more affordable and accessible. With a background in operations management, you have experience in designing and planning workflows that enhance efficiency and scalability. You thrive in entrepreneurial environments and are excited by the challenges of optimizing processes in a rapidly growing organization. Your analytical mindset allows you to leverage business insights creatively to drive strategic change. You are a collaborative team player who enjoys working with cross-functional teams to implement innovative solutions. You understand the importance of building strong relationships with stakeholders and are adept at navigating complex operational challenges.
As the Operations Manager of Process Innovation, you will lead initiatives aimed at unlocking and building key process optimizations within Alma's operations teams. You will work closely with the Senior Director to identify areas for improvement and implement strategies that facilitate growth. Your role will involve analyzing current workflows, gathering insights from team members, and designing new processes that enhance operational efficiency. You will act as an internal consultant, collaborating with various departments to ensure that the proposed changes align with the company's mission and objectives. You will also be responsible for monitoring the effectiveness of implemented processes and making adjustments as necessary to ensure continuous improvement. Your contributions will play a crucial role in enabling Alma to scale effectively and sustainably.
Alma provides a supportive and inclusive work environment where you can make a meaningful impact on mental health care. We offer competitive compensation and benefits, along with opportunities for professional development and growth. You will be part of a dynamic team that values innovation and collaboration, and you will have the chance to contribute to a mission-driven organization that is transforming the mental health landscape. Join us in our commitment to making mental health care accessible to all.
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