Customer Advocacy Marketing Lead (Costa Rica, remote)

Who you are

You have a proven track record in customer advocacy and marketing, with experience leading teams to drive customer engagement and satisfaction. Your ability to understand customer needs and translate them into actionable marketing strategies sets you apart. You thrive in collaborative environments and are passionate about empowering others to achieve their goals. You possess excellent communication skills, enabling you to effectively convey complex ideas to diverse audiences. Your analytical mindset allows you to measure the impact of marketing initiatives and adjust strategies accordingly. You are adaptable and open to feedback, continuously seeking ways to improve processes and outcomes.

What you'll do

In this role, you will lead the customer advocacy marketing efforts at Varicent, focusing on building strong relationships with customers and understanding their needs. You will develop and implement marketing strategies that highlight customer success stories and showcase the value of Varicent's solutions. Collaborating with cross-functional teams, you will ensure that customer feedback is integrated into product development and marketing initiatives. You will analyze customer data to identify trends and insights that inform marketing strategies, driving engagement and retention. Additionally, you will mentor and guide your team, fostering a culture of collaboration and innovation.

What we offer

Varicent provides a supportive environment where you can unlock your potential and grow your career. You will have the opportunity to work with a diverse and talented team, contributing to the company's mission of redefining revenue optimization. We offer competitive compensation and benefits, along with opportunities for professional development and advancement. Join us at Varicent, where your talent and ambition meet limitless opportunities for success.