Associate, Platform Operations (Base Hong Kong)

Who you are

You are an entry-level professional eager to dive into the world of platform operations. You possess a strong analytical mindset and are comfortable working with data insights to drive business decisions. Your ability to communicate effectively with various teams will help you thrive in this role. You are adaptable and ready to wear many hats, contributing to multiple aspects of the business. You understand the importance of user experience and are committed to optimizing commercial settings to enhance it. You are proactive in seeking solutions and enjoy collaborating with others to achieve common goals.

What you'll do

As a Platform Operations Associate at Lalamove, you will play a crucial role in supporting the growth of our marketplace. You will analyze data and gather local market intelligence to identify opportunities for improvement. Your insights will help optimize commercial settings and enhance the user experience on our platform. You will collaborate closely with city operations teams, ensuring that there is an ongoing dialogue to address challenges and implement solutions. You will also contribute to the product development process, providing valuable feedback based on your observations and interactions with users. Your ability to iterate quickly will be essential as you adapt to the fast-paced environment of platform operations.

What we offer

At Lalamove, we offer a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with a diverse team of professionals who are passionate about delivering exceptional service. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. Join us in making a significant impact on the efficiency of our marketplace and the satisfaction of our users.