Area Manager, RSR

Who you are

You are a motivated and customer-focused individual with experience in managing teams and operations. You understand the importance of maintaining high levels of safety, quality, attendance, and performance in a fast-paced environment. You are flexible and willing to work 10-hour overnight shifts, adapting to the needs of the business. Your leadership skills enable you to engage and inspire your team, ensuring they meet customer expectations consistently.

Desirable

Experience in logistics or operations management is a plus, as is familiarity with workflow processes in a delivery environment. You thrive in dynamic settings and are comfortable with the challenges that come with managing a team in a high-volume operation.

What you'll do

As an Area Manager at Amazon, you will lead a team of hourly employees, guiding them through their shifts to ensure they perform at their best. You will be responsible for engaging your team and maintaining the highest levels of safety and quality. Your role will involve overseeing the workflow of operations, which includes the first mile, middle mile, and last mile processes. You will play a key part in ensuring that customer orders are delivered accurately and on time.

You will also be involved in training new team members, helping them understand their roles and responsibilities within the operation. Your leadership will be crucial in fostering a positive work environment where team members feel valued and motivated to succeed. You will monitor performance metrics and implement strategies to improve efficiency and productivity.

Collaboration with other departments will be essential, as you will need to coordinate with various teams to ensure smooth operations. You will also be responsible for addressing any issues that arise during shifts, making quick decisions to resolve problems and maintain workflow.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other benefits. You will have the opportunity to grow within a leading global company that values innovation and customer satisfaction. The role offers a chance to make a significant impact on the operations team and contribute to the overall success of the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.