Manager - Technical End User Support

Veeva Systems • United Kingdom - London

Posted 1 month ago🏢 Hybrid Mid-Level Customer support 📍 London

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are seeking an experienced and dedicated Manager, Global Service Center to lead a high-performing team within our organization in Europe. In this role, you will play a critical part in shaping the customer support experience for Veeva's innovative SaaS solutions, specifically within your assigned product areas.

You will be responsible for fostering a collaborative team environment, driving operational excellence, and ensuring our customers receive world-class support.

This position requires strong leadership, technical understanding, and a commitment to continuous improvement and team development.

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About Veeva Systems

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Manager - Technical End User Support

Job Description

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