
The digital operations platform for modern enterprises
PagerDuty is a leading digital operations management platform headquartered in SoMa, San Francisco, CA. Serving over 10,500 enterprises, including GE, Capital One, IBM, and Spotify, PagerDuty specializes in incident management and alerting services. The company has raised $173.8 million in funding a...
Employees enjoy 20 hours of paid volunteer time annually, comprehensive health insurance, and a generous paid parental leave policy. The company also ...
PagerDuty fosters a culture centered around operational excellence and innovation, focusing on empowering DevOps teams. The company emphasizes hands-o...

PagerDuty • Remote (Australia); Sydney
PagerDuty is seeking Account Executives for future sales opportunities to drive account expansion and new customer acquisition. You'll focus on value selling and building lasting relationships in a tech-forward environment.
You are a dynamic sales leader with a proven track record in consultative selling and account management. With experience in growing existing accounts and acquiring new business, you understand the nuances of nurturing long-term relationships and are passionate about delivering impactful solutions. You thrive in a tech-forward environment and are committed to providing exceptional sales experiences that resonate with customers. You are customer-centric and believe in the importance of demonstrating the unique value that products and services bring to clients, addressing their specific needs and challenges.
Experience in a similar role within the tech industry is a plus, as is familiarity with digital operations management. You are adaptable and open to learning about new technologies and solutions that can enhance customer experiences. You possess strong communication skills and can articulate complex concepts in a way that is accessible to clients. A background in sales methodologies and strategies will help you excel in this role.
In this role, you will balance your time between expanding opportunities within a set of existing high-value accounts and prospecting for new customers. You will focus on value selling, demonstrating how PagerDuty's products and services can address the specific needs of both new and existing customers. You will engage with clients to understand their challenges and provide tailored solutions that drive their business forward. Building and maintaining strong relationships will be key to your success, as you will be responsible for ensuring exceptional sales experiences that foster loyalty and trust.
You will collaborate with cross-functional teams to align sales strategies with product offerings and customer needs. Your ability to analyze market trends and customer feedback will inform your approach to account management and new business acquisition. You will also participate in training and development opportunities to enhance your skills and stay updated on industry best practices. As a representative of PagerDuty, you will embody the company's values and mission, contributing to a culture of excellence and innovation.
At PagerDuty, you will be part of a flexible and award-winning workplace that values collaboration and inclusivity. We are committed to building a more equitable world and encourage you to apply even if your experience doesn't match every requirement. You will have access to resources and support that empower you to succeed in your role and grow your career. We believe in the importance of work-life balance and offer reasonable accommodations for qualified individuals with disabilities in our job application process. Join us in tackling complex problems and making a meaningful impact in the digital operations management space.
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