Project Manager - Case Management

Who you are

You are a highly organized and proactive Project Manager with a strong background in case management and project execution. You have a proven track record of leading complex projects from inception to final delivery, ensuring that all aspects of the project are managed effectively. Your exceptional communication skills allow you to serve as the primary point of contact for customers, ensuring that their needs are met and expectations exceeded. You thrive in collaborative environments and are dedicated to maintaining clear visibility throughout the production process. Your ability to address sourcing challenges proactively sets you apart as a leader in project management. You are also adaptable, providing support during peak periods and stepping in as a deputy for leadership when needed.

Desirable

Experience in managing large-scale projects involving multiple suppliers is a plus. Familiarity with manufacturing processes and customer relationship management will enhance your effectiveness in this role.

What you'll do

In this role, you will take full ownership of large orders, driving the successful execution of complex customer projects. You will ensure adherence to timelines, quality standards, and customer specifications, making sure that every detail is accounted for. Your responsibilities will include serving as the primary point of contact for customers, providing proactive and transparent communication regarding project status and addressing any challenges that arise. You will collaborate closely with various teams to ensure that all aspects of the project are aligned and that customer expectations are met. Additionally, you will contribute to the broader team by providing support during peak periods and acting as a deputy for leadership when necessary. Your role will be pivotal in maintaining customer satisfaction and ensuring the smooth operation of project management processes.

What we offer

At Xometry, you will be part of a dynamic team that is committed to connecting innovative ideas with manufacturing capabilities. We offer a collaborative work environment where your contributions will directly impact the success of our projects and the satisfaction of our customers. You will have opportunities for professional growth and development, as well as the chance to work on exciting projects that shape the future of manufacturing. Join us in our mission to empower industries by providing the resources they need to thrive.