Amazon is looking for a Learning Experience Designer to join the Workplace Health and Safety (WHS) Team. We’re not an average company and this is definitely not your average position. We’ll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon’s WHS team is looking for an experienced, self-motivated designer who thrives in a fast-paced environment and has a background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Key job responsibilities
• Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle.
• Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously raise the bar on the learner experience.
• Measure learning impact and continuously up-level program qualities.
• Monitor industry trends and apply best practices from outside and internal Amazon L&D communities.
• Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs.
• Evaluate existing training to identify opportunities to maximize the effectiveness of learning, through re-design
• Scope, design, and develop training that is both engaging and informative.
• Managing content source files in shared libraries.
• Managing course content and training session scheduling within our Learning Management System (LMS).
• Maintaining and monitoring all course content, assessments, and reporting data within the LMS.
• Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences.
• Leveraging technology to improve learners’ access to knowledge and provide just-in-time learning.
• Participating in a community of learning professionals to share best practices and identify emerging learning needs.
A day in the life
An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. - A minimum of a BS/BA degree
- Relevant experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies
- Proficient in Articulate Storyline and Articulate Rise
- Proficient in Camtasia, Adobe Premiere, or a similar application
- Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc.
- Proficient in video editing and audio editing
- Experience using data and metrics to determine and drive improvements• A MS/MA degree
Relevant experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required
• Experience working in a complex, multi-national organization, and producing content in multiple languages
• Advanced Multi-media development in audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop)
• Experience troubleshooting and repairing functionality of courses
• Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support
• Experience measuring effectiveness of training programs to ensure they meet the goals of the project
• Strong project management and boundary-setting skills that ensure timely turnaround of deliverables
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
