Associate Technical Consultant

Who you are

You are an entry-level professional eager to start your career in technical consulting. You possess a strong desire to help customers succeed and are excited about the opportunity to work with an innovative AI-powered spend platform. You have a knack for understanding customer needs and translating them into actionable solutions. Your background may include experience in project management or customer support, and you are ready to learn and grow in a fast-paced environment. You are a team player who values collaboration and is committed to building trust with clients. You are adaptable and open to feedback, always looking for ways to improve your skills and contribute to the team's success.

Desirable

Experience in customer-facing roles or technical support is a plus, as is familiarity with project management methodologies. A basic understanding of financial technology or corporate spending solutions would be beneficial, but not required. You are enthusiastic about technology and eager to learn about the tools and processes that drive customer success.

What you'll do

As an Associate Technical Consultant at Brex, you will play a crucial role in the onboarding experience for new customers. You will guide them through the integration of Brex Empower, helping them transition from outdated processes to a modern, employee-first approach. Your responsibilities will include understanding customer requirements, providing technical support during the integration process, and ensuring a seamless adoption of the platform. You will collaborate with cross-functional teams to deliver solutions that meet customer needs and drive long-term success. You will take personal ownership of customer relationships, working diligently to build trust and deliver results quickly. Your role will also involve gathering feedback from customers to help improve the onboarding process and enhance the overall customer experience.

What we offer

At Brex, you will be part of a diverse and inclusive culture that values innovation and collaboration. We provide you with the tools and resources you need to grow your career and push your limits. You will have the opportunity to work with some of the brightest minds in the industry and contribute to a mission-driven company that is transforming the way businesses manage their spending. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to succeed and grow within our organization.