Manager, KYC & Identity Operations

Who you are

You have a strategic mindset and a proven track record in managing KYC and identity operations within the financial sector. With at least 5 years of experience in compliance, you understand the intricacies of BSA/AML and OFAC regulations and have successfully led teams in similar environments. Your ability to partner cross-functionally with Compliance, Risk, Operations, Product, and Engineering teams sets you apart. You are adept at leveraging data analytics and machine learning tools to drive operational improvements and ensure compliance. You thrive in a fast-paced environment and are committed to protecting members while optimizing processes.

Desirable

Experience with regulatory compliance in financial services, particularly in KYC and identity verification processes, is a plus. Familiarity with data analytics tools and machine learning applications in compliance will enhance your candidacy. You are a proactive problem solver who can navigate complex regulatory landscapes and implement effective controls.

What you'll do

In this role, you will lead the strategic development and execution of Identity & KYC operations, ensuring compliance with BSA/AML and OFAC regulations. You will oversee day-to-day onboarding and monitoring operations, focusing on protecting our members and enhancing operational efficiency. Your responsibilities will include managing escalations and triage workflows, as well as conducting holistic reviews for Legal & Compliance. You will partner with cross-functional teams to enhance workflows and integrate new technologies that improve operational efficiency. Additionally, you will oversee and evolve KYC/OFAC policies and standards in collaboration with Bank Partners, Compliance, Risk, Product, and Engineering teams. Your role will also involve leveraging data analytics and machine learning-enabled tools to track, analyze, and report on key operational metrics, ensuring that compliance controls are effective yet seamless for our members.

What we offer

Chime offers a competitive salary starting at $130,050 and going up to $180,600, along with eligibility for bonuses and a competitive equity package. You will be part of a dynamic team that values collaboration and innovation. We provide comprehensive benefits to support your well-being and professional growth. Join us in making a difference in the financial services industry while ensuring compliance and operational excellence.