Customer Service Delivery Advocate

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with customers effectively and address their needs. You are adaptable and willing to work flexible hours, including weekends, to meet the demands of the role. You understand the importance of teamwork and are eager to contribute to a positive work culture.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will assist customers with their inquiries, ensuring they have a seamless experience from start to finish. Your role will involve engaging with customers both in person and over the phone, providing them with the information they need to make informed decisions. You will also participate in community events to promote Carvana and build relationships with local customers. Your commitment to customer satisfaction will be key in helping Carvana maintain its reputation as a leader in the automotive retail industry.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see pay increases every few months as you progress in your role. The company invests in its team members' success, providing various performance-based incentive programs that can enhance your earnings. Additionally, you will be part of a dynamic team that values collaboration and community engagement, making a meaningful impact in the lives of customers. Carvana is committed to fostering a supportive work environment where you can thrive and develop your career.