
The AI platform transforming eCommerce customer support
Gorgias is a leading conversational AI platform designed specifically for eCommerce, empowering over 15,000 brands like Princess Polly, Steve Madden, and Marine Layer to enhance customer experience. Headquartered in Yerba Buena, San Francisco, Gorgias has raised $101.4 million in Series C funding, a...
Gorgias offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning budget t...
Gorgias fosters a culture that prioritizes innovation and customer-centricity, with a strong emphasis on leveraging AI to enhance the eCommerce experi...

Gorgias • London
Gorgias is seeking a Senior Enterprise Account Executive to lead their expansion into the UK and DACH markets. You'll focus on acquiring high-value merchants and shaping the go-to-market strategy. This role requires a strategic mindset and experience in enterprise sales.
You are a driven and strategic professional with a strong entrepreneurial spirit, ideally with experience in enterprise sales. You thrive in new markets and have a proven track record of acquiring high-value clients, particularly in the ecommerce sector. Your ability to identify high-value opportunities and shape go-to-market strategies sets you apart. You understand the importance of building relationships and are committed to creating authentic conversations that resonate with customers. You are adaptable and can navigate the complexities of expanding into new regions, particularly the UK and DACH markets.
Experience in the ecommerce industry is a plus, as is familiarity with AI-driven solutions that enhance customer interactions. You have a strong network within the DACH region and understand the unique challenges and opportunities it presents. Your background in sales strategy and execution will help you succeed in this role, and you are comfortable working in a fast-paced environment where innovation is key.
In this role, you will lead Gorgias' expansion efforts into the UK and DACH markets, focusing on acquiring high-value merchants generating over $20M in GMV. You will serve as one of the first enterprise hires in the region, playing a crucial role in establishing Gorgias' presence and reputation. Your responsibilities will include identifying and pursuing high-value opportunities, developing and executing a tailored go-to-market strategy, and building strong relationships with key stakeholders. You will work closely with cross-functional teams to ensure alignment and support for your initiatives. Your insights will help shape the company's approach to Conversational Commerce, driving innovation and customer engagement.
Gorgias is committed to creating an inclusive environment where everyone can thrive. We welcome applicants from diverse backgrounds and experiences, as we believe that diverse teams drive innovation and better decision-making. You will have the opportunity to work with a talented team dedicated to transforming the ecommerce landscape through AI-driven solutions. We offer competitive compensation and benefits, along with a culture that encourages collaboration and personal growth. Join us in making Conversational Commerce a reality and be part of a mission that aims to redefine how brands interact with their customers.
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