
Empowering extraordinary customer experiences through cloud solutions
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...

Five9 • San Francisco, CA (Hybrid)
Five9 is seeking a Business Development Representative to generate pipeline for their sales teams. You'll be responsible for qualifying outbound leads and articulating the Five9 value proposition. This role is ideal for those looking to start a career in sales.
You are a motivated individual eager to kickstart your career in sales. You thrive in a team-first culture and are passionate about customer experience. You possess strong communication skills and are comfortable making numerous calls each day to engage with prospects. You understand the importance of qualifying leads based on established criteria and are ready to learn and grow within the sales organization. You appreciate diversity and inclusivity in the workplace, aligning with Five9's values.
As a Business Development Representative at Five9, you will be the front line for presenting our cloud contact center software to potential customers. Your primary responsibility will be to qualify outbound leads generated from marketing efforts and convert them into sales opportunities. You will meet quotas for qualified sales opportunities, making 50-80 calls per day and following up with additional touchpoints via email. You will proactively process all leads, ensuring they are appropriately disposed of based on established criteria of Fit, Budget, Authority, Need, and Time. Building relationships and rapport with prospects will be key to your success, as you will need to effectively articulate the Five9 value proposition through various communication channels. You will continuously log your activities and maintain accurate records of your interactions with prospects.
Five9 offers a supportive environment where you can thrive and grow your career in sales. You will have the opportunity to work in a hybrid setting, balancing remote work with in-office collaboration. As you succeed in this role, you will open doors to further career opportunities within the sales organization. We celebrate diversity and foster an inclusive culture, empowering you to be your authentic self while contributing to our mission of enhancing customer experiences.
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