Empowering every person and organization on the planet
Microsoft Corporation, headquartered in Redmond, Washington, is a leading technology company known for its software products like Windows and Office, as well as cloud services through Azure. With over 100,000 employees, Microsoft serves millions of customers globally, including major enterprises lik...
Microsoft offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also enjoy a flexible remote...
Microsoft fosters a culture of innovation and inclusivity, emphasizing collaboration across teams and a commitment to diversity. The company values em...
Microsoft • Italy, Milano, Milan
Microsoft is hiring a Customer Success Account Manager to empower strategic enterprise customers in realizing value from Microsoft products and services. You'll leverage your technical expertise and business acumen to drive customer success in cloud projects.
You are a tech-savvy individual with a passion for cloud technologies and IT Service Management. You thrive on helping strategic enterprise customers maximize the value of Microsoft products and services. With your strong communication skills, you can effectively engage with customers and understand their needs, ensuring their success in cloud projects. You have a proven track record in delivery management and are eager to deepen your expertise in cloud solutions. You are adaptable and can work flexibly, balancing remote work with in-person collaboration.
Experience in customer success or account management roles is a plus. Familiarity with Microsoft products and services will help you excel in this position. A background in project management or delivery management will also be beneficial as you navigate customer engagements.
As a Customer Success Account Manager at Microsoft, you will be the primary delivery lead for strategic customers, guiding them through their cloud journey. You will orchestrate post-sales delivery and support, ensuring that the right resources are aligned to meet customer needs. Your role will involve collaborating with various teams within Microsoft and its partner ecosystem to drive customer outcomes. You will leverage your technical knowledge to provide insights and recommendations that help customers achieve their business goals. You will also monitor customer satisfaction and work proactively to address any challenges they may face.
Microsoft offers a dynamic work environment where you can accelerate your career growth. You will have the opportunity to work with cutting-edge cloud technologies and engage with a diverse range of customers. The company values its employees and provides a supportive culture that encourages professional development. You will enjoy flexible working arrangements, allowing you to balance your work and personal life effectively. Join us at Microsoft and be part of a team that empowers customers to achieve more through innovative solutions.
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