Simplifying home buying and selling for everyone
Knock is a leading fintech company based in New York, specializing in home swapping solutions that streamline the buying and selling process for homeowners. With its innovative Knock Home Swap, users can move into their new homes before selling their old ones, saving time and reducing stress. Since ...
Knock offers competitive equity options, flexible PTO policies, and a remote work policy that allows employees to work from anywhere. The company also...
Knock fosters a culture focused on transparency and customer-centricity, encouraging employees to innovate and take ownership of their projects. The c...
Knock • Remote
Knock is seeking a Loan Officer Assistant to support the customer journey from application to closing. You'll assist Loan Officers by gathering documentation and providing product overviews. This role is remote and ideal for entry-level candidates.
You are someone who is eager to start your career in the finance industry, particularly in the realm of home buying and selling. You possess strong communication skills and are comfortable working with customers to guide them through the loan application process. You understand the importance of attention to detail and are committed to ensuring that all necessary documentation is gathered accurately and efficiently. You thrive in a supportive role, assisting others to achieve their goals and are excited about the opportunity to learn from experienced Loan Officers.
While not required, any prior experience in customer service or sales will be beneficial. Familiarity with the home buying process or financial products can give you an edge in this role. A proactive attitude and a willingness to learn will help you succeed in this position.
In this role, you will assist Loan Officers by gathering the required documentation to complete loan applications. You will work closely with borrowers and partners, helping them navigate the process of securing a loan. Your responsibilities will include providing an overview of Knock’s products and programs, ensuring that customers are well-informed and comfortable with their options. You will play a crucial role in supporting the customer journey from application to initial disclosures, contributing to a smooth and successful closing process. You will also be expected to maintain accurate records and communicate effectively with all parties involved.
At Knock, you will be part of a team that is redefining the home buying experience. We offer a supportive work environment where you can grow your skills and advance your career. As a remote position, you will have the flexibility to work from anywhere in the United States. We value our employees and strive to create a culture that promotes work-life balance and professional development. Join us and help shape the future of homebuying while being part of a company recognized as one of Inc.’s Best Workplaces.
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