Staff Salesforce Business Systems Analyst- Provisioning

Who you are

You have a strong background in business systems analysis, particularly with Salesforce, and have spent several years optimizing platforms to enhance operational efficiency. Your analytical skills allow you to identify areas for improvement and implement effective solutions that drive business success. You thrive in collaborative environments and are adept at working with cross-functional teams to achieve common goals. Your experience includes gathering requirements, conducting system analysis, and ensuring that business needs are met through technology solutions. You are detail-oriented and possess excellent communication skills, enabling you to convey complex information clearly to stakeholders at all levels. You understand the importance of customer obsession and are committed to delivering high-quality results that align with business objectives.

What you'll do

In this role, you will be responsible for optimizing the Salesforce platform for provisioning, ensuring that it meets the evolving needs of the organization. You will collaborate with various teams to gather requirements and translate them into actionable tasks for system enhancements. Your role will involve analyzing current processes, identifying inefficiencies, and recommending improvements that leverage Salesforce capabilities. You will also be tasked with training and supporting users, ensuring they are equipped to utilize the platform effectively. Additionally, you will monitor system performance and work closely with IT to resolve any technical issues that arise. Your contributions will play a crucial role in supporting Zscaler's mission to accelerate digital transformation and enhance customer security.

What we offer

At Zscaler, you will be part of a high-performing team that values collaboration, accountability, and innovation. We offer a dynamic work environment where your contributions will have a meaningful impact on our customers and the cybersecurity landscape. You will have opportunities for professional growth and development, as well as access to resources that support your career advancement. Our culture emphasizes transparency and constructive debate, allowing you to share your ideas and insights freely. We are committed to providing a supportive work environment that accommodates diverse needs and fosters inclusivity. Join us in shaping the future of cybersecurity and making a positive difference on a global scale.