Staff Content Designer, Dashboard

Who you are

You are an experienced content designer, UX writer, information architect, or content strategist with a strong background in creating clear and actionable language for users. You have a proven track record of driving large-scale information architecture projects and presenting your work to senior leaders. Your experience includes designing content for complex financial products and/or highly regulated industries, showcasing your ability to distill complex concepts into intuitive language. You thrive in collaborative environments, working closely with product designers as equal partners in the product development process. You are passionate about enhancing user experience and ensuring that content feels tailored to each user’s needs. You understand the importance of clarity in communication and are adept at crafting content across various surfaces and channels, including web, email, and product interfaces.

What you'll do

In this role, you will shape the strategic direction of high-impact projects within the Dashboard team at Stripe. You will collaborate with small, iterative cross-functional teams to create content that resonates with users and enhances their experience with Stripe’s products. Your day-to-day responsibilities will include crafting interface copy that simplifies complex concepts, ensuring that users can easily navigate and understand the platform. You will also engage in deep dives into problem spaces, working closely with product designers to align content with design and functionality. Your role will involve presenting your work to senior leaders, advocating for user-centered design principles, and contributing to the overall content strategy of the organization. You will be empowered to explore innovative content solutions that drive user engagement and satisfaction, making Stripe feel personalized for every merchant.

What we offer

At Stripe, you will have the opportunity to work on meaningful projects that impact millions of businesses worldwide. We foster a collaborative culture where your contributions are valued, and you will be supported by a centralized Content Design team. You will have access to resources and tools that enable you to excel in your role, and you will be part of a mission-driven organization focused on increasing the GDP of the internet. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team.