Revolutionizing background checks with AI technology
Checkr is a leading background check platform headquartered in San Francisco, California, leveraging artificial intelligence to streamline the hiring process. Trusted by over 10,000 customers, including Uber and Instacart, Checkr has raised $220 million in funding, achieving a valuation of $4.6 bill...
Checkr offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a compr...
Checkr fosters a culture of inclusivity and transparency, prioritizing fairness in hiring practices. The company values innovation and encourages empl...
Checkr • Nashville, Tennessee, United States
Checkr is seeking a Director of Operations to lead the operations organization at Truework, overseeing a team of approximately 80 people. This role focuses on delivering world-class service while driving operational excellence and efficiency.
You have extensive experience in operations management, ideally within a technology-driven environment. You understand the intricacies of leading large teams and are adept at driving operational excellence and efficiency. Your leadership style fosters collaboration and innovation, enabling your team to deliver exceptional customer experiences. You are comfortable navigating the challenges of a startup-like environment while leveraging the strengths of a larger organization. You possess strong analytical skills, allowing you to make data-driven decisions that enhance operational performance. You are passionate about building trusted workplaces and communities through effective operations.
As the Director of Operations, you will be responsible for leading Truework's operations organization, which is crucial for powering verification and customer experience. You will oversee an approximately 80-person team, managing both onshore and offshore verification operations as well as customer support. Your role will involve setting strategic goals for the operations team and ensuring that they are met with high standards of quality and efficiency. You will work closely with other departments to align operational strategies with overall business objectives. You will implement best practices and innovative solutions to enhance service delivery and operational processes. You will also be responsible for monitoring performance metrics and making adjustments as necessary to achieve operational excellence. Your leadership will be key in fostering a culture of continuous improvement and accountability within the team.
Checkr provides a dynamic work environment where you can make a significant impact on the organization. You will have the opportunity to work with a talented team that is dedicated to solving complex problems and advancing the company's mission. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a company that values innovation and customer focus, allowing you to contribute to meaningful change in the industry.
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